AI-powered e-commerce support

Customer support that runs itself.

Nousu handles order questions, returns, and repeat tickets automatically — so your team focuses on growth, not inbox triage. Plug in, train once, ship faster.

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Nousu AI

responding now

Hi, I ordered 3 days ago but haven't received a shipping update?

Hi Sarah! Your order #4821 shipped yesterday via DHL. Tracking: DH7483921. Expected delivery: tomorrow by 8pm. I've sent the tracking link to your email too.

Perfect, thanks! What's your return policy?

Returns are free within 30 days. I've already started a return request for you — you'll get a prepaid label in your inbox within 5 minutes.

80%

of tickets resolved without human intervention

3 min

average response time vs. 6 hours industry average

40%

reduction in support costs

4.9★

average customer satisfaction score

Features

Everything your support team needs, handled automatically.

⚡

Instant ticket resolution

Nousu reads your order history, product catalog, and policies in real time to give accurate, instant answers — no scripted FAQs.

🔌

Plug and play setup

Connect your Shopify or WooCommerce store in minutes. No engineers needed. Nousu learns from your existing tickets automatically.

🔄

Seamless escalation

When a customer needs a human touch, Nousu routes to your team with full context — no repeated questions, no lost history.

📊

Support analytics

Understand ticket trends, common pain points, and resolution times. Make product and logistics decisions backed by real support data.

🌍

Multilingual support

Serve customers in 40+ languages automatically. Nousu detects and responds in the customer's preferred language without configuration.

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Built for compliance

GDPR-ready by design. Customer data is never used for training. All conversations are encrypted in transit and at rest.

How it works

From setup to savings in an afternoon.

Connect your store

Link Shopify, WooCommerce, or your helpdesk in under 5 minutes. Nousu imports your orders, products, and existing ticket history.

Train in one click

Upload your return policy, shipping rules, and FAQs. Nousu learns your brand voice and can answer in your tone from day one.

Go live and monitor

Activate on your chat widget or email channel. Monitor resolution rates and tweak responses from a simple dashboard.

Scale with confidence

Nousu handles 10x ticket volume during sale spikes automatically. Your team focuses on edge cases and high-value customers.

Pricing

Simple, transparent pricing.

14-day free trial. No credit card required. Cancel anytime.

Starter

$49/month

For stores handling up to 500 tickets/month.

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Up to 500 AI-resolved tickets
Shopify & WooCommerce integration
Email & chat channels
Basic analytics dashboard
Community support

Stores growing faster with Nousu.

“We were spending 20+ hours a week on support. Nousu cut that to under 4 hours. Our team now focuses entirely on growth.”

Mia Larsson

Founder, Bloom & Thread

“The setup took one afternoon. By Monday we had Nousu handling 70% of our incoming tickets with a CSAT score higher than our human agents.”

Jonas Weber

Head of Ops, KraftHaus

“We compared Nousu to Gorgias and Intercom. Nousu resolved more tickets automatically and cost a fraction of the price. Easy decision.”

Priya Nair

COO, SilkRoute

Ready to let AI handle your support?

Start your free 14-day trial today. No credit card required. Your first 100 tickets are on us.

Get started free

No credit card · Cancel anytime · Set up in under 30 minutes